Cancelation Policy

This Cancellation Policy outlines your rights regarding cancellations and refunds related to marketplace and subscription based purchases made through this website. These rights are not subject to commission related services.

By accessing this website, I assume you have familiarized with this policy.

Cancellation Rights:

You have the right to cancel your purchase within 14 days of receiving your digital assets with giving a proper reason. I will only exerce the refund if the purchased good doesn't conform to what was said or if it is defective in any way. To exercise your right of cancellation, you must inform me of your decision by a clear statement (e.g., a written notice sent by email or any communication form).

Refund Process:

Once the purchase is canceled, you will get your refund proceeded. If your payment was made in cash (through stripe services), it may take up to 5-7 business days for the bank to transfer the funds back to your account. The refund will be issued using the same payment method used for the original transaction unless otherwise agreed upon.

However, if the payment was made in robux (through roblox), you will need to join this group and wait for a period of 2 weeks. After this waiting period, you will receive your robux on the requested account immediately. This waiting time is required for you to become eligible for receiving funds. You can always join this group before making a purchase to skip some of the wait time.

Exceptions

Please note that once you have used the assets into your game and they have been publicly visible for at least 1,000 new visits, you will lose your right to cancel unless there is a defect in the digital asset or it does not conform to what was agreed upon at purchase.

If you have any questions, please contact me: contact@redwasp.dev

Last edited: 10/19/24 (EST)